Star Rated Public Toilets: TBC Guidelines

Public toilets are the backbone of an urban area’s essential sanitation services and yet they are often found in disrepair, unclean and unhygienic. With this document and the recommendations of a rating system, the Toilet Board Coalition intends to promote guidelines on how to build, maintain and use public toilets with the user experience at the forefront. In addition to guidelines and recommendations, a self-assessment and audit checklist is included to be used by toilet entrepreneurs and operators to guide their work. This document is currently being implemented at a pilot scale in India, with the ambition to publish a revised version in 2021, incorporating learnings from this pilot.

self-assessments results

Since October 2021, our Accelerator Cohort companies are implementing the self-assessment survey in their facilities. 

Read the first results here.

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